Terms and Conditions
1. Liability / limitation of liability
Our services include, among other things, the production of components by means of 3D scanning and 3D printing according to the customer’s specifications. Liability for damage or malfunctions caused by improper use, incorrect installation or use not in accordance with the intended purpose is excluded to the extent permitted by law. In all other respects, BuildYour3D is liable only in accordance with statutory provisions.
2. Intellectual property (copyright, patent and trademark rights)
By placing an order, the customer confirms that they have all rights required to use, reproduce and manufacture the submitted models/files or the parts to be reproduced, and that the order does not infringe any third-party copyright, patent or trademark rights. The customer indemnifies BuildYour3D against all third-party claims arising from an infringement of intellectual property rights, including reasonable legal enforcement costs.
3. Exclusion of safety-critical parts
The production of safety-critical components is excluded. This applies in particular to components for vehicles, medical devices or safety-critical machines/applications.
4. Uploaded files / customer models
Files provided by the customer (e.g. STL/3MF/OBJ/GLB) are not legally reviewed by BuildYour3D. A technical plausibility check (e.g. printability) may be carried out in individual cases, but is not owed. BuildYour3D reserves the right to reject orders or ask follow-up questions in case of legal or technical concerns.
5. Custom-made products (no right of withdrawal)
Under section 312g(2)(1) of the German Civil Code, there is no statutory right of withdrawal for non-prefabricated goods made to your individual specifications or clearly personalised needs. This does not automatically apply to standard goods or digital STL files. Your statutory rights concerning defects remain unaffected.
Withdrawal information
Digital STL purchases generally have a fourteen-day withdrawal period beginning when the contract is concluded. The right expires early once we begin supply, provided you expressly consented to early performance, acknowledged the resulting loss of your withdrawal right, and received the contract confirmation required by section 312f of the German Civil Code.
You have the right to withdraw from this contract within fourteen days without giving a reason. The withdrawal period expires fourteen days from the conclusion of the contract. To exercise this right, inform us (Hamid Sebbaq, Rapid3d4service, Jahnstraße 11, 45883 Gelsenkirchen, Deutschland; rapid3d4service@gmail.com; +49 1522 4225890) of your decision by an unequivocal statement, for example a letter or email. You may use the model form below, but it is not mandatory. Sending your statement before the period expires is sufficient. If you withdraw, we will reimburse all payments received from you without undue delay and within fourteen days of receiving your decision. We will use the original means of payment unless expressly agreed otherwise; you will not incur any fees for this reimbursement.
Model withdrawal form: To Hamid Sebbaq, Rapid3d4service, Jahnstraße 11, 45883 Gelsenkirchen, Deutschland; rapid3d4service@gmail.com; +49 1522 4225890. I hereby withdraw from my contract for the supply of the following digital content: ____. Ordered on: ____. Name and address: ____. Date: ____. Signature (only for paper submissions): ____.
Something does not fit? We are here to help.
Contact us with your order number and a short description, including photos if helpful. We will review the issue and discuss a suitable solution with you. For changes requested after ordering, we will agree on the options and any costs with you beforehand.
Your statutory rights concerning defects remain unaffected.